Zip Code

The Zip Code master contains a list of all valid zip codes (postal codes) and corresponding cites and states (provinces). These are 'pre-loaded' from a 3rd party zip file, but can be changed for your area.

 

The Zip Code master also contains fields that can automatically be filled in by the system to prevent data entry 'keying' errors and to save entry time. It can also define the format that should be used for when printing addresses and zip/postal codes on bills.

 

The system will perform the following IF the 'zip code validation' is activated in the Company Master:

To make changes to the file, you can either update an existing zip code or you can add additional zip codes to the file. Please note many cities have multiple zip codes and many zip codes have multiple valid cities; the system will display a 'pop up selection' window if there are multiple choices for the user.  See the example below for the city of San Diego:

zip_multiple.jpg

 

To access the Zip Code master:

From the Customer Profile screen

Simply click on the arrow next to the zip code field.

 zip_code_cust_svc_example.jpg

This will bring you to the Zip Code search.

 

To access the Zip Code master from the Master Files menu:

From the i-Pak Master menu, select the System Administration option, or click on the button on the top of the menu.

From the System Administration menu, select the Master Files menu option.

From the Master Files menu, select the Zip Code option. The Zip Code search screen will be displayed.

zip_search2.jpg

You have multiple options to scan the list of existing Zip Codes.  

  1. Type a Zip Code only
  2. Type a City, State and Zip Code, or just the City, or City and State.
  3. Type the State, City and Zip Code, or just the State or State and City.

You can also type a portion or just a single letter in any search option and press or click to display a list of Zip Codes. The Zip Code Scan screen will then be displayed. To search for a zip code you can use your Page Up and Page Down keys on your keyboard, or click the blue arrow down or blue arrow up on the screen. This will move you through the file until you find the Zip Code you are looking for.

zip_scan.jpg

 

To update an Existing Zip Code

Find the Zip Code that needs to be modified in the scan screen. If you have accessed this file from the Customer Profile screen, position your cursor on the line and either press the RIGHT mouse button ('right click') and choose 'Update' or highlight the line by pressing the LEFT mouse button ONCE ('single click') and choosing on the bottom of your screen. If you have accessed this file from the Master Files menu, you can simply double click on the abbreviation to modify.

This will put you in the Zip Code Entry/Update screen.

zip_entryupdate.jpg

To make changes, click or press shift F1 to enter 'update mode'. Make the necessary changes and click or press on the left tool bar. The screen will display on the bottom of the screen. Press Enter or click on the button to confirm your changes.

 

To create a Zip Code entry

From the Zip Code Scan, click on the button or press F10 on your keyboard. This will put you in the Zip Code Entry/Update screen.  

zip_new.jpg

Zip Code - Type the Zip Code you want to add in this field.  This is a 9 character field to allow for Zip+4.

City - Type the City that is associated with the Zip Code entry you are creating.

State - Type the State associated with the Zip Code and City.

Country - Type the Country associated with the Zip Code, City and State.

 

Zip Code Values:

If these values are filled in, then the system will default them into the account when the Zip/City/State Code is used for the service address.

Area Code - This is the Phone 1 area code

Tax Body - The code used to determine taxes on this customer

Price List - The code used to differentiate pricing for this customer

W/O Rte - The default Work Order Route.  This is a great tool for Roll-Off since it can default in a Zone Route (generic route you create that's labeled by zone vs actual route or driver) to make the on-line dispatching screen easier to sort by area.

 

Zip Code Formats:

Cust/Billing Address Format - Certain areas require billing addresses to be mapped out differently than others.  For this reason we have designed format options to choose from.  

zip_billingformat.jpg

These format options can also be found in the company master, bill/barcode tab.  If Use Cmpny Mstr Default is selected, then the company master settings will be used for this zip code record.

ex_red.jpg  Please note that the 2nd directional field, found between the street suffix and Apt/Suite# fields on the customer profile screen, will always be displayed at the end of all the billing address options.  For example, if the 2nd directional was S for South, the options above would print like this:

123 NW MAIN ST S

123 MAIN ST NW S

123 MAIN NW ST S

Zip Code Format - Canada has a different zip code format than the United States, therefore we have created a way to designate which type to use.

zip_zipformat.jpg

These format options can also be found in the company master, bill/barcode tab.  If Use Cmpny Mstr Default is selected, then the company master settings will be used for this zip code record.

 

Once you have filled out the appropriate fields, click or press to accept. The system will give you a message   on the bottom of the screen. Press Enter or click on the button to confirm your changes.