How can I tell if a customer is Open Item?Open Item refers to an Accounting Type in the i-Pak system. Accounting Types are assigned to Cycles and when a customer is assigned a certain cycle, they are then assigned the accounting type for that Cycle. Accounting Types can be one of the following: Balance Forward, Open Item or Summary Invoice.
Open Item Customers typically receive Statements for billing, but may receive Invoices from Work Orders. The statements will have a list of new Invoices with the detail as well as a summary line for each Open Invoice. An Invoice number for an Open Item Customer may have several line items. Payment application must be made against each line item for each invoice; however, if a payment pays off the Invoice, the system will automatically apply the amounts to the line items.
Please see the Accounting Type documentation for additional information.
How can I tell if a customer is Open Item?
You can check with your System Administrator to see how your cycles were set up.
OR
On the Customer Profile screen, next to the current Cycle Code, there will be 2 letters: O/I = Open Item:
