Career Opportunities

If you are looking for a cutting edge career in a growing industry, we want to hear from you. As the industry leader, we offer excitement, challenge, and a work environment that is second to none. Soft-Pak offers excellent salaries and flexible hours, plus medical, dental, and life insurance benefits.  We also offer great opportunities for career advancement in a growing company.

If you are a hard working, enthusiastic professional with waste industry experience, give us a call.  We are always interested in talking with qualified sales, application support and programming professionals.

Email your resume to requests@soft-pak.com, or send a fax to 619.283.6641.
We look forward to hearing from you!

Positions Available:

  • Java Developer
  • Software Implementation and Training Specialist
  • Business Application Support Analyst
  • Network Admin IT
  • IT Support

General Summary:

  • Demonstrate working knowledge of object oriented technologies, including Java, J2EE Java Script, HTML and SQL.
  • Ability to develop, debug, maintain and document applications.
  • Provide customer support as needed in a professional manner.
  • Experience with Tomcat, SeaGull, J Walk, Crystal Reports and PDF development a plus.

Additional Responsibilities:

  • Be able to work on project independently, seeking assistance or guidance when project definitions aren’t fully developed.
  • Be able collaborate with the development and or support team.
  • Assist the Support Services Group with troubleshooting problems.
  • Follow all development standards. Recommend standards when no established standard exists.

Future Responsibilities:

  • Be able to recommend process enhancements.
  • Become familiar with all the software processes we sell and support.

Send resume and earnings history to: 

Email: requests@soft-pak.com

General Summary:

Soft-Pak is the leading provider of software to the waste industry. We are looking to add to our Implementation and Training team to help support our growing client needs. The Implementation Specialist is a skilled project coordinator responsible for handling new client implementation projects as well as extensive product training. Our perfect coworker is a self-directed individual who is passionate about helping our clients achieve their goals through knowledge and application of our system. Please note: This is NOT an IT position.

Responsibilities:

  • Coordinate implementation projects for new clients, from start to go live
  • Analyze users and business needs in order to plan and execute project steps in line with clients’ requirements
  • Listen to client needs to help them achieve a successful implementation
  • Facilitate remote training sessions and answer questions about software functionality as needed
  • Track and report progress of projects
  • Document particular software processes for clients

Requirements:

  • Detailed oriented
  • Project management experience with business analysis, training and go lives
  • Experience with software implementations and data conversions preferred
  • Excellent interpersonal communication & documentation skills
  • Ability to multi-task to handle several projects at once
  • Comfortable communicating within all levels of an organization
  • Waste industry experience preferred
  • Ability to work from home (if desired) without close supervision
  • Travel occasionally (~10%) based on client needs

Compensation:

  • Salary commensurate with experience
  • Bonus incentives
  • Medical / Dental plan / 401k plan
  • Outstanding benefits + work environment
  • Advancement within company available

Send resume and earnings history to: 

Email: requests@soft-pak.com

General Summary:

Soft-Pak is the leading provider of software to the waste industry.  The Support Analyst will troubleshoot and support our software products including mobile computing, back office software solutions and hosted environments.  Analyst will work with our customers remotely by phone and email, occasionally making on-site visits.  Analyst will help customers resolve problems including, but not limited to, billing, routing, reporting.  The Software Support Analyst must be flexible, self-disciplined and able to work individually and on a team.
Please note:  This is NOT an IT position.

Responsibilities:

  • Provide customer software product support
  • Diagnose, troubleshoot and resolve business and waste industry operational issues
  • Document calls and their resolution in our tracking system
  • Analyze  software and training issues
  • Communicate problems and issues to development team
  • Provide after-hours emergency support on a rotating basis
  • Test programming enhancements and fixes
  • Knowledge and understanding of the waste industry business

Requirements:

  • Customer/software support experience
  • Excellent communication skills, both written and verbal
  • Understanding of application software and database principles
  • Experience with Crystal Reports or other reporting software preferred
  • Accounting experience desired
  • Waste industry experience preferred

Send resume and earnings history to: 

Email: requests@soft-pak.com

General Summary:

Soft-Pak is has been in business for 20+ years and is recognized as the leading business critical software solutions for the waste industry. We are in search of an additional IT Network Administrator (preferably based in San Diego) to help with our growing IT needs.

Responsibilities:

  • Assist in the setup, configuration, and support of hardware/software. Provide customer support as needed in a professional manner.
  • Assist with installation and maintenance of all system software and hardware, communications, and related supplies.
  • Assist with utilization of internet and web resources.
  • Assist the Support Services Group with troubleshooting problems.
  • Be available outside office hours (by cell phone), if assistance is required
  • Assist with firewalls, VOIP phone system.
  • Assist with setup/configure of Crystal Reports
  • Responsible for in-house system backups and tape library(s)
  • Assist in exporting data files from SQL, DBF, XLS into flat ASCII files for conversions

Future Responsibilities

  • Learn DB2 database management for IBM iSeries.
  • Assist in supporting day to day management and oversight of the IBM iSeries.
  • Learn / Assist with Rocket/Seagull Software application.
  • Learn Quick-EDD, disaster recovery software for the IBM iSeries Server

Send resume and earnings history to: 

Email: requests@soft-pak.com

General Summary:

Soft-Pak has been in business for 30 years and is recognized as the leading operational software solutions for the waste and recycling industry. We are headquartered in San Diego and looking to add to our IT / Support department to help with our growing customer base.

Responsibilities:

  • Provide technical assistance and support for client’s incoming system, software and hardware issues.
  • Respond to requests/update JIRA (tracing software) via email.
  • Be responsible for supporting our mobile app running on Android tablets.
  • Respond to email messages or phone calls for customers seeking help.
  • Ask questions to determine nature of problem.
  • Remotely walk customer through problem-solving process. Track and document issues for follow-up.
  • Run diagnostic programs to resolve problems.
  • Assist customers in the installation of printers and other peripherals.
  • Recommend hardware and software improvements.
  • Self-starter, recognition of small problems and can execute without direction.
  • Be available to start your day early. 6:30am in the office is start time. If you want earlier, that’s great.

Job Requirements and Qualifications

  • Associate’s degree in information technology, computer science, or equivalent with 1-2 year’s experience.
  • An energetic problem solver, that listens and communicates well with customers.
  • Experience with web-based training methods.
  • Working knowledge of fundamental operations of relevant software, hardware and other equipment.
  • Familiar with setting up and managing printers and other computer equipment.
  • Windows 7, 8, 10, Microsoft Office.
  • Experience with Android Tablets.
  • IBM ISeries/Crystal Reports experience a plus.

Compensation

  • Salary commensurate with experience.
  • Bonus incentives.
  • Medical/Dental plan/401k plan.
  • Outstanding benefits + work environment.
  • Advancement within company available.

Send resume and earnings history to: 

Email: requests@soft-pak.com